Shipping policy

Shipping Policy

United States

Shipping is free on all US orders. Orders are processed within 1 business day, and delivery typically takes 4–7 business days after dispatch. You'll receive a confirmation email with tracking as soon as your order ships.

Other Regions

We also ship to Israel and select international destinations. Shipping rates and available options are shown at checkout. International delivery times vary by destination, typically 7–14 business days.

Order Tracking

Every order ships with tracking. If your tracking hasn't updated for more than 5 business days, email support@ironvel.com and we'll investigate right away.

Address Changes & Cancellations

Need to change your address or cancel? Email us as soon as possible — we can update or cancel any order that hasn't shipped yet.

Lost or Stuck Packages

If a package is lost in transit, we'll send a free replacement or issue a full refund — your choice. Just contact support@ironvel.com.